It is important to provide as much notice as you can to allow others, who may need the services of a Clinical Psychologist, to access support.
If you need to cancel or postpone your appointment, please give the psychologist at least 48 hours notice.
Cancellation with less than 48 hours (but more than 24 hours) notice incurs a cancellation fee equivalent to 50% of the session fee ($125.00 AUD).
If no cancellation notice is given, or non-attendance of the appointment occurs, a cancellation fee equivalent to the full cost of the appointment will be charged ($250.00 AUD).
The timestamp on the receiving email server documenting when the email arrived determines how much notice has been given.